A clear path to launch
Follow one checklist from branding your storefront to taking your first order. No guesswork, no dead ends.
Plain English, step by step
Short, practical guides that name the exact screens and buttons to click. Written for business owners, not engineers.
Real people behind every guide
Stuck on something the guides don't cover? Our support team replies within one business day.
What's inside
The complete marketplace playbook
Every guide in the library, by topic. Customers get the full step-by-step instructions for each one.
Getting started
Everything you need to go from sign-up to your first sale.
- Welcome to Marketplace Launchpad
- Your launch checklist, from setup to go-live
- A tour of your admin panel
3 guides included with every subscription
Installing & hosting
Download, install, configure and update the builder on your own server.
- Install Marketplace Launchpad on your server
- Go live: payments, email and your domain
- Backups, security and uptime
- Install updates and new releases
4 guides included with every subscription
Your storefront
Branding, categories and product details that keep shoppers browsing.
- Make it yours: name, logo, colors and homepage
- Start fast with industry presets
- Organize your catalog with categories
- Product details shoppers can filter by
4 guides included with every subscription
Sellers
Invite, approve and support the sellers who stock your marketplace.
- Bring sellers onboard
- Approve, suspend and manage sellers
- Approve new products
- The seller's guide to your portal
4 guides included with every subscription
Orders & customers
How orders flow, plus refunds, guest checkout, emails and reviews.
- How an order flows from checkout to delivery
- Refunds and cancellations
- Guest checkout and order tracking
- The emails your customers receive
- Verified-purchase reviews
5 guides included with every subscription
Payments & payouts
Taking payments, setting commissions and paying your sellers.
3 guides included with every subscription
Reports & connections
Track your sales and connect the tools your sellers already use.
2 guides included with every subscription
Your Launchpad plan
Billing, your license and how to reach our team.
3 guides included with every subscription
Get every guide — and the marketplace to go with it.
Sign up and the full Help Center is yours from day one.